Shipping policy
AAOZ Shipping Policy
Because getting your goodies should be as smooth as a flat-out run to happy hour at camp.
🚚 Where We Ship
We currently ship all over Australia — cities, outback towns, and everywhere in between.
Got a caravan park address? Roadhouse? Aunt Cheryl’s house? As long as AusPost can find it, we’ll get it there!
(If you’re overseas and want to order, flick us a message and we’ll see what we can do.)
🕒 Processing Time
We’re a travelling fam, so we’re not Amazon Prime — but we do our best!
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Orders are typically packed and posted within 2–5 business days
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You’ll get a tracking number once it’s on the move
If we’re somewhere extra remote (or out of service range chasing sunsets), it might take a day or two longer. We’ll always keep you in the loop.
📦 Shipping Costs
We keep shipping as affordable as we can with flat rates for standard post and express post.
Sometimes we offer free shipping deals for legends who spend over a certain amount — keep an eye out for those!
🐌 Delivery Timeframes
Once it’s left our hands, it’s up to the posties.
Estimated delivery times:
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Metro areas: 2–5 business days
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Regional/remote: 5–10+ business days (longer if the wombats are holding things up)
We’ll provide tracking so you can follow your order every step of the way.
😬 Missing or Delayed Orders?
If your order seems lost in the mail or has gone walkabout:
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Check your tracking link
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Ask your local post office
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Still no luck? Email us at info@arnoldsaroundoz.com and we’ll help track it down
We’re not responsible for delays caused by postage providers, but we’ll do our best to help you chase things up.
💌 Address Boo-Boos
Double check your shipping address before placing your order!
We can’t refund or replace orders that went to the wrong address if it was entered incorrectly.
Last Updated: 5/6/2025
Questions? Pop us an email or DM — we’re probably parked near a beach, but we’ll get back to you soon!